PRE - FUNDING
Frequently asked Questions:
Pre-funding means that a member must have a credit in their pre-funded account to transact at the Member outlets.
The Changeover to pre-funded member account was on the 1st October 2019.
The pre-funding of Members Club Accounts will enable members to enjoy a discount on standard Food and Beverage purchases in the member outlets. The discount will initially be 15% but may be subject to review. Please note that the current Food and Beverage offerings will be repriced as a result.
The discount will be applied when the chit is closed to your pre-funded account.
Your pre-funded account must contain sufficient funds to cover your intended purchase.
There is no minimum amount. As long as there are
sufficient funds to make a purchase in the member outlet
from the pre-funded account.
To create a 2-tier pricing structure, where members pay
lower prices than guests and functions.
Simply top up your pre-funded account from your debit/
credit card. The amount can be the amount that you
anticipate spending.
Hand your membership card and debit/credit card to a
receptionist, F&B staff member or golf check-in attendant
and inform them how much to add to your pre-funded
account. Alternatively, you can use the online payment
portal from your computer, kiosk or mobile phone to pay
funds into your account which reflects within 2 hours. One
can obviously pay funds into your account via EFT but
remember this can take up to two business days to reflect
in your account.
Settlement of the bill will have to be by debit/credit card and you will forego the discounted price.
No interest will be earned on credit balances.
Your pre-funded account will automatically be opened
on the1 October 2019. The current purse account will be
closed and any funds in the purse account will be
transferred to the new pre-funded account.
It will appear on the statement under the heading
“Pre-funded account”. The balance can be viewed on your
pre funded account on our website in member central.
Members can also make use of the members kiosk at
reception to access member central. Your remaining
pre-funded account balance is shown on the printed chit
after a purchase has been made.
At this stage the Club will not require member functions to
be pre-funded. Functions will be billed to the Club Account
and must be settled 30 days from Statement.
A Club event will be booked as usual. The event will be
billed on the day/night of the event on the Point of Sale,
together with the bar bill. This bill will either be settled to
the Member’s pre-funded account or by debit/credit card.
There will be no discount on the ticket price of the event.
However, the beverage bill will be discounted if settled to
the pre-funded account. The Member’s pre-funded account
can be topped up prior to arrival or at the event.
The “Purse” system will cease when pre-funding is Implemented, All credit balances will be transferred to the pre-funded account.
Yes, all charges can be allocated to the pre-funded account
provided there are sufficient funds in the account at the
time of settling the bill. If not, the pre-funded account must
be topped up to make the purchase.
Yes, all golf charges such as green fees, competition fees,
cart hire, buckets of balls and caddy meal vouchers can be
charged to your prefunded account. There must however
be sufficient funds in the prefunded account at the time of
purchase if not payment must be made by debit or credit
card. Note – NO DISCOUNT will apply to golf charges as
members already pay a member rate.
On requesting to load pre-paid rounds or buckets of balls,
Reception will send through a request to Administration to
load the rounds or buckets to your profile. However, should
you not have sufficient funds in your pre-funded account,
you may either pay using debit/credit card, or top-up your
pre-funded account. Your pre-paid rounds or buckets of
balls will only be loaded once you have paid in full, either
through debiting your pre-funded account or via debit/
credit card.
All sports coaching fees for clinics (eg: squash/tennis/
cricket coaching clinic) will be allocated to your pre-funded
account on the day of the clinic. Sufficient funds must be
available to settle the charge and no discount will apply to
coaching fees.
Yes, the pre-funded account will apply to all members including country, non-resident and overseas members. However, you will not be obligated to have funds in the account at all times and are welcome to top-up the account on arrival at the Club.
The dependents pre-funded account will be linked to the Main
Member’s account. When dependents make purchases using
their own membership card it will be billed to the main members pre-funded account. The main member must have sufficient
funds available in their pre-funded account for purchases to be
made. If sufficient funds aren’t available, then the main member
must top up their pre-funded account.
Yes, the Club will be increasing all of its Food and Beverage selling prices subject to review. When paying via your pre-funded member account the discount will be deducted. Thus, only members will be able to enjoy the Club’s F&B pricing and all visitors will have to pay the higher price. This will make our F&B pricing similar to our green fees where members pay less than visitors.
Just one more thing: as the membership card has changed from
being essentially a credit card to a debit card,
all members will be required to produce their
membership card to initiate any purchase. This is to safeguard
the member’s pre-funded account from having any erroneous
amounts being deducted from their credit balances.
You would not be able to charge anything to your pre-funded
account, but you would have two options: either request a new
card at reception (which will carry a charge of R50) and use that
card to charge to your pre-funded account like normal or pay for
all of your transaction with a debit/credit card at the higher
visitor rate. Note: should you request for a new card due to the
card being lost or misplaced, the previous card will be
de-activated.